At JaySec Security Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when you use our services or interact with us.
1. Information We Collect
We may collect the following types of personal information:
• Contact Details: Name, phone number, email address, and physical address.
• Service Information: Details related to the security services requested (e.g., property type, security needs).
• Payment Information: Billing address and payment details for processing transactions.
• Technical Information: IP address, browser type, and other details when you interact with our website.
• Communication Records: Any messages, inquiries, or feedback you send to us.
2. How We Use Your Information
We use your personal information for the following purposes:
• To provide and deliver our services (e.g., security system installations, maintenance).
• To communicate with you regarding quotes, appointments, and service updates.
• To improve our services and customer experience.
• To send marketing emails or promotional offers (if you opt-in).
• To comply with legal and regulatory obligations.
3. Sharing Your Information
We respect your privacy and will not sell or share your personal information with third parties, except in the following circumstances:
• Service Providers: With trusted third parties who assist us in delivering our services (e.g., payment processors, subcontractors).
• Legal Obligations: If required by law, regulation, or legal process.
• Business Operations: If JaySec Security Solutions undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
4. Data Security
We take reasonable precautions to protect your personal information, including:
• Secure storage of data using encrypted databases and systems.
• Limiting access to your information to authorized personnel only.
• Regularly updating our systems to prevent unauthorized access or data breaches.
5. Cookies and Website Use
Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can manage or disable cookies through your browser settings. However, this may affect certain functionalities of the website.
6. Your Rights
You have the following rights regarding your personal information:
• Access and Correction: You may request access to your information or ask us to correct inaccuracies.
• Data Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications at any time by contacting us.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting to our website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
JaySec Security Solutions
Phone: 0484 777 787
Email: info@jaysec.com.au
Your privacy is important to us, and we are dedicated to keeping your information secure. Thank you for trusting JaySec Security Solutions!
